Terms & Condition
1. Warranty Coverage
* The product comes with a standard warranty period (as specified on the warranty card) from the date of
purchase.
* This warranty covers manufacturing defects only.
* It does not cover damages caused by mishandling, power fluctuations, misuse, or poor water quality.
2. Installation & Usage
* Installation must be carried out by an authorized technician or approved representative.
* The product must be connected to standard RO water or water within acceptable TDS range (typically
below 280 ppm) for optimal performance.
* The device must be plugged into a stabilizer to protect it from voltage surges.
3. Service & Maintenance
* Regular cleaning and maintenance are essential to ensure long-term efficiency.
* Use only original or compatible parts and accessories.
* For preventive maintenance or repair, contact the authorized service center.
4. Limitations of Liability
The manufacturer or seller shall not be held responsible for:
* Any physical damage due to incorrect installation or unauthorized service.
* Any damage caused by natural calamities (flood, lightning, etc.).
* Any secondary damage resulting from water leakage, misuse, or faulty installation.
5. Product Returns & Replacements
* Products can only be returned or replaced within15 days of purchase in case of manufacturing defects.
* Original invoice must be presented for any return or claim.
* Used products, products without packaging, or with physical damage are not eligible for return or
replacement.
6. Warranty Void Conditions
* If the serial number is tampered or removed.
* If the unit is repaired or modified by unauthorized personnel.
* If water quality exceeds recommended TDS levels or uses non-compatible water.
7. Customer Responsibility
* Customers are advised to read the user manual thoroughly before operating the machine.
* Proper grounding and electrical safety must be ensured.